What We Can Do to Resist Gig Worker Exploitation
Hundreds of thousands of gig workers across India logged out of the apps they work for, staging a coordinated strike to demand better wages, safety and dignity from their employers. But the focus now shifts to us, the customers. These platforms, like Swiggy, Zomato, Blinkit and Amazon, operate because we use them. So what could we do, as consumers, to support the workers who bring us our food, groceries and parcels?
Algorithms Now Decide Wages, Work, Punishment in India’s App Economy
A new study on gig workers employed through digital platforms has found that app-based companies are using algorithms to make decisions about pay, work assignments and punishment without offering any explanation or way to appeal. The system deprives workers of basic rights, treats them as disposable and creates conditions that must be called out as unjust and dangerous.